ABOUT US

✨ BEFORE YOU BOOK ✨ Thank you for choosing Loc’d With Tootie! I’m so excited to have you in my chair. Please read all policies before booking. By scheduling an appointment, you acknowledge and agree to the following: 💕 DEPOSITS • A deposit is required to secure your appointment. • No Deposit = No Appointment. • All deposits are non-refundable but will be applied toward your service total. • Deposits may be transferred one time if you reschedule with at least 24 hours’ notice. 💳 REFUND POLICY All services are final sale. Due to the time, products, and services provided, I do not offer refunds on completed services. If you have any concerns about your service, please contact me within 48 hours of your appointment so we can discuss a solution. ⏳ APPOINTMENT TIMES Please note that all appointment times are estimates. While I schedule each service based on the average time needed, every client’s hair is unique. Hair length, density, texture, condition, and the complexity of your desired style can all affect the amount of time required to complete your service. Because of this, your appointment may take more or less time than originally scheduled. If needed, I may adjust your appointment time to ensure I can provide the best quality service without rushing. I appreciate your patience and understanding, as my goal is to give every client the time and attention their hair deserves. ⏰ CANCELLATIONS, LATE ARRIVALS & NO-SHOWS • Please provide at least 24 hours’ notice if you need to cancel or reschedule. • Cancellations made with less than 24 hours’ notice will be charged 50% of the scheduled service total. • Clients arriving 20 minutes late without prior communication may have their appointment canceled and will be subject to the cancellation fee. • No-call/no-shows will be charged 75% of the scheduled service total and may be restricted from booking future appointments. 📱 APPOINTMENT CONFIRMATIONS Please make sure your email address and phone number are entered correctly when booking. Confirmation and reminder notifications will be sent to you. It is your responsibility to review your appointment details and arrive on time. PLEASE RESPECT MY TIME Each appointment is reserved specifically for you. Last-minute cancellations and missed appointments prevent me from accommodating other clients. Thank you for respecting my time and supporting my business. I understand that emergencies and unexpected situations happen. If you need to reschedule due to an emergency, illness, or severe weather, please reach out to me as soon as possible. Communication goes a long way, and I will always do my best to work with you when possible. 🤒 SICK POLICY If you are feeling sick, have a fever, cold, flu symptoms, COVID symptoms, or any contagious illness, please contact me as soon as possible to reschedule your appointment. Your health and mine are my priority, and I appreciate your consideration. 🌧️ WEATHER POLICY Your safety always comes first. If severe weather creates unsafe driving conditions for either myself or my clients, appointments may be rescheduled. I will contact you as soon as possible if weather impacts your appointment. 👨‍👩‍👧 GUESTS & CHILDREN I understand that sometimes you may need to bring a guest or your child to your appointment, and that’s perfectly okay! I just ask that you please be respectful of my salon space. If you bring a guest or child, please ensure they remain with you, keep noise and distractions to a minimum, and help keep my workspace clean and organized. Children should be supervised at all times for their safety, as salon equipment and tools can be hazardous. Thank you for helping me maintain a comfortable, clean, and relaxing environment for everyone. I truly appreciate your cooperation! 💕 Thank you for choosing Loc’d With Tootie! I look forward to helping you achieve your hair goals. ✨ By booking an appointment with Loc’d With Tootie, you confirm that you have read, understood, and agreed to all policies listed above. 💕